AT&T Business Internet 2023 Review

Tue, Jan 31, 2023 8:19 AM Internet Bundles Broadband Deals

AT&T is one of the biggest Internet Provider offering both DSL and Fiber connection in 36 states: The West (Arizona, California, Idaho, Nevada, Utah)

The Midwest (Colorado, Indiana, Illinois, Iowa, Kansas, Minnesota, Missouri, Montana, New Mexico, Oklahoma, Wisconsin, Wyoming)

The South (Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, Virginia, West Virginia)

The Northeast (New Jersey, Massachusetts, Michigan, Ohio, Alaska)

The amount of coverage available in every state varies. AT&T, for example, serves 81.7 percent of Illinois but just 1% of New Mexico.

There are also notable coverage differences throughout the country. Despite the fact that AT&T Business Internet has a presence in many Midwest states, their services are only available to a small percentage of the population, mostly in major cities.

AT&T is more likely to be available to businesses in western states like California or the southeast.

Also, Read AT&T Business Internet: Things You Need To Know! Complete Guide

Pros:

Transparent pricing visible to anyone
Prices the same across the US
Some of the fastest internet speeds available
Coverage in the majority of states
Free self-installation

Cons:

Patchy coverage in the midwest and the northeastern US
Faster plans more expensive than other ISPs

Gigabit Connection with Clear Pricing

AT&T's distinct advantage over other ISPs is its ability to provide lightning-fast gigabit internet (up to 1,000 Mbps, or 1 Gbps) at consistent national rates.

Unlike some of their rivals, rates for gigabit internet are clearly stated online, and there is no need to enter a ZIP code to compare prices that differ by location.

A few other ISPs charge higher prices in certain areas for a variety of reasons, including the cost of constructing new fiber-optic cables in certain remote areas.

Even so, instead of charge more in those areas, AT&T has opted to spread the rate.

Small companies with locations all over the country can manage their finances more easily thanks to the transparency and consistency of pricing.

Customers would also be relieved to learn that AT&T is not charging higher rates in their neighborhood, despite the fact that prices are lower just across the state line – or even in the next town over.

This combination of ultra-fast gigabit internet and reliable, straightforward pricing across the country is ideal for companies that:

High bandwidth standards and various state locations

To communicate between local offices, businesses use demanding online calling such as VoIP or video conferencing (like New York and San Francisco).

To test prospective applicants or communicate with clients remotely, sales companies such as recruiting agencies use video or voice chat.

Large files, such as video, are routinely transferred between locations by media production companies.

Cloud-based computing products and services, also known as SaaS.

-Tech companies offering CRM (customer relationship management) systems
-Third-party human resources (HR) outsourcing specialists
-Digital accounting or tax support software companies

High-speed fiber internet with uniform national pricing is beneficial to both of these types of businesses.

It's easier to budget when you don't have to juggle different internet plans for each venue, and everyone benefits from the efficiency of gigabit internet in areas like:

Reduced upload and download times
Uninterrupted and higher-quality video conferencing
Almost instant page loading when browsing the internet

Plans and Pricing

AT&T provides reliable internet services with plans that provide speeds of 50 Mbps or less.

Even for such high speeds, AT&T's quicker plans are significantly more costly than the average.

DSL Plans

Internet via DSL (direct subscriber line) is typically less expensive than cable. It's distributed over existing phone lines, which means it's usually easier to set up.

DSL internet, on the other hand, is more likely to slow down during peak hours and is not as fast as fiber.

Unlike fiber, DSL upload speeds are usually much slower than download speeds.

Before choosing between a DSL or fiber link, businesses should carefully consider their requirements.

Internet 25 – $60/mo – 25 Mbps download speed
Internet 50 – $85/mo – 60 Mbps download speed
Internet 100 – $115/mo – 100 Mbps download speed
Internet 500 – $250/mo – 500 Mbps download speed

The Internet 25 plan is a good option for budget-conscious companies who can get by with normal internet speeds.

It's important to remember that the speeds specified for AT&T's plans are estimates; actual speeds can differ. The Internet 50 plan, for example, offers download rates of up to 50 Mbps.

Those that use the internet on multiple devices often should consider a faster DSL plan or one of the fiber internet options:

Fiber Internet Plans

Fiber internet is the latest tech, and most areas lack the required physical fiber-optic cables. Businesses in urban, metropolitan areas, on the other hand, would almost certainly have to pay more to have their buildings wired for fiber, which does not use conventional phone lines.

Asymmetric link is available on all AT&T fiber plans, which means upload speeds are as fast as download speeds.

Business Fiber 25 – $60/mo – 25 Mbps download speed
Business Fiber 50 – $85/mo – 50 Mbps download speed
Business Fiber 100 – $140/mo – 100 Mbps download speed
Business Fiber 500 – $300/mo – 500 Mbps download speed
Business Fiber 1,000 – $500/mo – 1,000 Mbps download speed (gigabit internet)

AT&T Customer Service

They are only available by phone during the following hours:

Mon- Fri: 9:00am - 8:00pm (EST)
Sat: 10:00am - 6:00PM (EST)

On Sundays and major holidays, customer service is unavailable.

While AT&T has a strong reputation for providing excellent customer service, its customer satisfaction ratings have dropped in recent years.

Customer support agents from AT&T are courteous and professional enough to address the majority of problems. If required, specialized technical assistance is also available.