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We compare internet service providers side-by- side to show you the key differences to make smarter decisions when choosing your tv, internet, phone options.

Cox Communications vs Frontier Communications

Cox Communications Deals and Promotions

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(844) 280-8276

Cox Communications OVERVIEW

Cox Communications is a cable broadband provider offering cable Internet, TV, and phone service in addition to connected home security and automation products in several states across the US.

Cox Communications TECHNOLOGY

The company delivers broadband Internet service via a hybrid fiber coaxial (HFC) network. While the “backbone” of the network transmits data over next-generation fiber optic cables, these cables terminate at nodes within neighborhoods which then branch off via coaxial cable to serve individual subscribers.

Any given node may serve anywhere from 50–2,000 residences, using a technology called “statistical multiplexing” to effectively share bandwidth between customers on a node. This is why cable Internet sometimes slows down at peak usage times, when dozens to hundreds of Internet users try to send and receive data over the same fiber-optic cable simultaneously.

Cox Communications RATINGS AND REVIEWS

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Cheap Internet
45.1% recommendation rating according to 33,746 verified Cox users.
Frontier Communications Deals and Promotions
Cheap Internet
SETUP SERVICE

(877) 231-8542

Frontier Communications OVERVIEW

One of the largest DSL and fiber broadband providers in the US, Frontier Communications offers Internet, TV, and phone to consumers and businesses. Their fiber offerings are sometimes marketed as “Frontier FiOS,” and utilize fiber networks the company purchased from Verizon in 2016.

Frontier Communications TECHNOLOGY

Frontier offers broadband internet, TV, and phone services through DSL and fiber-to-the-home (FTTH) connections.

Frontier’s DSL offerings leverage the company’s existing phone infrastructure to deliver internet access anywhere with landline access. While DSL is an older technology and offers correspondingly slower bandwidth speeds, DSL is generally more cost effective than its alternatives.

Frontier’s fiber or fiber-to-the-home connections, on the other hand, deliver a fiber optic connection directly to homes and businesses. This direct fiber connection is considered state-of-the-art, creating the fastest connection speeds and lowest latency when compared to other technologies like DSL and traditional cable Internet.

Frontier Communications RATINGS AND REVIEWS

Cheap Internet
Cheap Internet
34.3% recommendation rating according to 16,558 verified Frontier users.
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Internet Provider Customer Service

Here’s the skinny on which review systems you can trust

Broadband isn’t just a luxury — it’s the backbone of modern communication. When service goes down, subscribers are stuck without access to email, messaging, online platforms, and everything else crucial to work and play. Considering what’s at stake, it’s well worth paying a little extra for a provider with a good customer service reputation (if you’re fortunate enough to have such a provider in your area).

There are two review systems worth looking at when you’re trying to get a feel for which company has a better reputation in your area: ACSI ratings and IP-verified customer ratings. (Both are available via BroadbandNow, but look for them anywhere else you go for information.) Ratings from the American Customer Satisfaction Index are hand-gathered, making them highly reliable and accurate. IP-verified ratings use a protocol that identifies individual networks from site visitors and verifies that they are a unique visitor who is actually on the network being reviewed. This cuts out fluff and prevent malicious manipulation of reviews.

It is cheaper to buy your modem than to rent

Why it makes sense to buy instead of rent your hardware

Rental modems frequently come along with new broadband plans, usually for a little less than ten dollars per month. Using the modem/router provided certainly makes installation and upkeep a breeze.

It’s also a good move for less technical customers to have access to upkeep and replacement at a moment’s notice. However, cost-conscious shoppers will notice that the retail cost of a modem/router combo unit (or even two separate devices) is quickly covered by the rental fees within a year. After that, it’s just money in the provider’s pocket, to the tune of about a hundred dollars annually. If you’d like to buy your own unit to save, simply check with the provider in question about which specific makes and models are compatible with their network offerings.

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